Refund Policy

1. Subscriptions

First subscription: within 7 days of payment, if you have used fewer than 10 full checks in the current cycle, you may request a full refund.

Renewals: within 7 days of a renewal charge, if no checks have been used in that cycle, you may request a full refund.

Otherwise, started billing cycles are not refunded pro-rata; you can cancel anytime and will not be charged after the current cycle ends.

2. Credit packs

One-time credit packs are fully refundable within 7 days of purchase if unused; once credits are spent they are non-refundable.

3. How to request

Submit a request via the Contact page with your order id (found in your purchase confirmation email or account).

Payments are processed by Waffo (Merchant of Record); approved refunds are returned by Waffo to the original payment method, typically within 5–10 business days depending on your bank.

4. Exceptions

Refunds do not apply to accounts terminated for Terms violations, automated abuse, or apparent refund abuse.

Nothing in this policy limits statutory consumer rights in your jurisdiction.